FAQ

Q: What percentage of profits do you donate to canine rescue organizations?

We donate 20% of our net profits to select canine rescue organizations. This allows us to support their vital work in rescuing and rehoming dogs in need.

Q: How do I know which organizations benefit from my purchase?

We feature information about our partner organizations on our website and in our newsletters. You can also find updates about their work and how donations are used through our blog and social media.

Q: What types of coffee do you offer?

We offer a variety of specialty coffee options, including single-origin brews, blends, decaf, and flavored coffees. All of our products are sourced ethically and roasted to highlight unique flavor profiles.

Q: Do you offer subscriptions for regular deliveries?

Absolutely! We offer subscription plans that allow you to receive your favorite coffee on a regular basis, with options to customize delivery frequency and product selection.

Q: Can I track my order?

Yes, once your order is placed, you will receive a confirmation email with tracking information so you can monitor the status of your shipment.

Q: What if I’m not satisfied with my purchase?

We want you to love our coffee! If you’re not satisfied for any reason, please contact our customer service within 15 days of receiving your order, and we will work with you to make it right.

Q: How can I get involved with or support the rescue organizations you work with?

We encourage our customers to get involved by following their social media pages, fostering dogs, or adopting pets. We also share volunteer opportunities and fundraising events on our blog and social media.

Q: How can I stay updated on your initiatives and promotions?

You can subscribe to our newsletter on our website to receive updates about our coffee offerings, special promotions, and the impact of our donations. Follow us on social media for real-time updates and community stories.

Q: Can Canine Rescues register to participate in your program?

Yes, We have a page on our website that allows you to register to participate in our donation program.

Q: How do you choose the recipient of the donations?

We require and verify that all our recipients are 501(C)3 organizations.

 

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